On this page, you can find Statens Serum Institut's (SSI) contact information and read more about when to contact SSI, opening hours in our reception and guest access.
Statens Serum Institut
DK-2300 Copenhagen S
Citizens must contact their own doctor
SSI does not advise citizens about private health and disease related matters, including vaccination. If you contact SSI by e-mail or phone, we will refer you to your doctor or a vaccination clinic. Your doctor can contact SSI.
SSI does not advise about or respond to:
- which vaccinations you should get when travelling
- which vaccinations you or your child have gotten earlier
- questions regarding diagnoses and treatment
If you decide to contact SSI, please write us safely through www.borger.dk. This way, we can make sure that your personal data does not end up in the wrong hands – and conversely, we can be sure that the e-mail is from you.
For questions about SSI's website, please e-mail us at: email@example.com.
Monday-Friday 7.00 a.m. - 6.00 p.m.
Monday-Thursday 8.00 a.m. - 3.30 p.m.
Friday 8.00 a.m. - 3.00 p.m.
In case of a serious quality complaint which may lead to an urgent recall of medicinal products manufactured by Statens Serum Institut, we can be contacted outside opening hours at phone: +45 4131 7404.
You can collect a guest pass in the reception. Please note that our parking lot is located at SSI.